Dashboard User Guide (Owners)

Upon login, you will be presented with a list of your current plans - the following information is also available:

• Overdue Balance

  • Shows the total balance of any failed payments/invoices due.​

• Account Credit​

  • Total of any credits that have been applied to your account.​

• Upcoming Payment

  • Total of the next payment we will collect via your payment method.​

  • The date of this payment is indicated in your plan list - this column is hidden on mobile devices so is best viewed on a tablet / PC / landscape view.

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If you only have a single plan, two extra menu options will appear in the left menu - if you have more than one plan, please select one to view these additional options.

• Statistics Page

  • Connected WiFi Devices will show you have many WiFi devices are connected to your network.​

  • Internet Status will show you how long your router connection has been online to the internet.

  • Service Status indicates the ability (at account level) for your router to connect to the internet.

  • Devices - We will show the various managed devices on your network, and their status.​

  • Data Chart - This shows the last 6 months' connection and data use of your internet connection.​

• Settings

  • This page is currently nearing completion and will allow you to reboot your connection and devices, change your WiFi password and upgrade any firmware when it's needed.

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To Sign Out please use the menu option to return to the Sign In page and end your session.  Sessions time out after an hour of inactivity.

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• Billing

  • Billing Overview - This allows you to update your personal details, such as billing address, etc.​  From here you can also Pause your subscription.

  • Payment Methods is the place to go should you wish to amend your card or direct debit details.  PayPal is also accepted.

  • Pay Invoice will list any outstanding invoices, or invoices where payment has failed, from here you can pay your outstanding balance.